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There’s a good chance that MOST of the software applications you use every day are now SaaS applications, or “software as a service.” In other words, you don’t have to install them on your server or PC – you simply access it as a pay-as-you-go model for only the licenses, space and features you use. This gives you the ability to access highly sophisticated software and functionality at a fraction of the cost – or even for free and without long-term commitments. For example, Google is a massive, free cloud application – the power...
read moreThe first time we realized that we had a problem was when one of the employees in our human resources department started asking other people around her to place calls to our IT department for her whenever she had a computer issue. When asked why she didn't just place the call herself she responded, “Oh, he figured out a way to block my calls because he thinks I ask dumb questions.” I chalked this incident up as being a little quirky, and decided to just keep a little closer eye on how the IT support personnel were responding...
read moreAccording to the well-known Pareto Principle, 80% of business benefits usually arise from only 20% of the business’s activities. This is exactly why it makes a lot of sense to concentrate most of your business efforts on your core capabilities, and to eliminate, delegate and improve all the rest. When your business decides to outsource, it will always improve your efficiency, because it allows you to turn your focus to the tasks and functions that you and your employees do best. The experts that you hire will be responsible for the...
read moreEvery office today incorporates computers and automation to improve productivity. Imagine the devastation and wasted resources if your company lost all of its digital data. Customer information, transaction records, vendor contact information, anything and everything you store digitally, gone. If you do not have a plan in place for data protection, it could happen to you. Small businesses are increasingly targeted by hackers and other malicious coders due to the lower level of security. One Massachusetts company wound up spending half of their...
read moreDespite decades of innovation and upgrades, modern computers are still rather prone to failure, even those designed for business professionals. Resulting from careless activity, malicious software, accidental damage, or downright theft, computer users experience a loss of data every hour of every day, costing their companies millions. Fortunately, the market provides plenty of methods for secure and reliable backup and recovery in the private sector. Some solutions involve keeping your data on an external hard drive in the same building while...
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