Can you afford to disappoint guests because of technical difficulties?

The best and most luxurious hotels in Miami-Dade and Broward counties use our affordable, reliable, smarter IT solutions. Having a managed IT services provider with experience and expertise in the hospitality industry is a key factor in why South Florida hotels and resorts choose Tier 1 Techs. Our management team has served hotels and resorts throughout South Florida  since 1996. We know hospitality systems and we understand the importance of a great guest experience. Our hospitality solutions are scalable and available 24/7 X 365.

Our Hospitality Systems Expertise

Hospitality systems can be complex, and intimately tied to business productivity, profitably and the guest experience. Our staffs have years of experience in the hospitality industry and relationships with many hospitality vendors. Let team of experts manage your

• Property Management Systems
• Point of Sales Systems
• Guest Internet
• Video on Demand
• Time and Attendance Systems
• Meeting Support (complete A/V support for glitch-free meetings)
• Global Distribution Channels
• Sales and Catering Systems
• Call Accounting
• Digital Signage
• Back Office Systems
• Video Conferencing Systems
• Security Camera / CCTV
• Wired / Wireless Internet
• Back Office Desktop Computer Systems
• Desktops / Laptops / Servers

Benefits of Managed IT Services for Hospitality

Expert help

• Helpdesk – talk to real people 24/7/365
• Expert support for any and all aspects of your computing infrastructure
• Onsite or remote support from highly trained technicians

Hardware / Software / Proactive Maintenance / Remote monitoring and Alert Services

• Your system available and producing revenue 100% of the time.
• Solutions to optimize your systems uptime and security

Backup / Disaster Recovery / Business continuity

• Monitoring of your IT infrastructure 24/7/365
• Backup and disaster recovery planning and services
• Hurricanes, electrical outages, and other disaster planning

IT consulting services

• Manage IT vendors, review contracts and negotiate on your behalf

Security

• Protect your company and staff from physical and systems breaches

Vendor management

• Assessing needs, Representation, management, and negotiation on your behalf.