Miami Based IT Firm Show Business Owners How to Get More IT Support for Less Money
Did you know that Miami-based tier 1 techs show business owners how to get more IT support for less money? Getting 24/7/365 IT support for even the smallest companies requires three to five full time IT employees. Those employees would all carry a pager and take rotating shifts to cover any IT problems the company has. And there are additional costs with overtime, hardware requirements, and network connectivity for each of those employees. Training these employees to handle all the complexity of software, hardware, and network problems is another cost on top of everything else.
When you use outside IT support from the Miami area, you will see costs go down. While you will still pay a fair price for the 24/7/365 coverage, you will not pay the costs of doing that support internally. An external company in Fort Lauderdale will have trained support personnel on call when you need it. They will have access to your network and servers so they can get the problem fixed as quickly as possible. These South Florida companies maintain a library of common support problems that allow their technicians to quickly diagnose and fix problems with hardware, software, and network components. And, if they cannot do it remotely, they have the manpower to bring someone on site quickly throughout the area including Boynton Beach or Hialeah.
Efficiency is a big advantage of using dedicated external IT support companies. They have technicians standing by to help. They can ramp up their employee count as they gain more clients without degrading the service they provide you. They can access systems within seconds of receiving the call or email asking for support. They also have monitoring in place to alarm on potential problems before they get a call from the client. That efficiency helps lower user, department, and company downtime dramatically. When you see higher work time, you see higher profits.
Using external IT support offers you a wealth of expertise without the need to employ all of those people in-house. They have network engineers, software configuration specialists, hardware diagnosticians, and other experts that can handle just about any problem your IT infrastructure might have. Those people are dedicated to handling problems, no matter how large or small. Companies that adopt this model find they save a great deal of money while receiving more support than ever before. They can use that money to focus their efforts on increasing profits even more. And that is where a business's focus should be.